Managed IT support for schools, academies and trusts
Reliable IT is the thing nobody notices until it stops working in the middle of a lesson. We keep your school running with responsive support from people who understand education, whether you need us to run everything or to back up your own IT team.
Support that fits how your school works
- Fully managed support: we look after your helpdesk, devices, network, servers and cloud services day to day.
- Co-managed and escalation support: your in-house technician stays in charge, with a senior team behind them for the complex problems, projects and holiday cover.
- Remote and on-site: fast remote fixes, with on-site visits scheduled around your timetable.
- Proactive monitoring and patching: we fix issues before staff notice them and keep systems secure and up to date.
- Microsoft 365, Google Workspace, Intune and MIS integration: set up properly and kept tidy.
- Exam season and term-start readiness: we plan around the dates that matter most.
Why it matters
The Government’s Cyber Security Breaches Survey 2025/2026 found that 77% of primary schools and 54% of secondary schools already rely on an external provider for cyber security, and that external IT consultants are schools’ number one source of cyber security advice. The quality of your provider really matters.
The same survey heard from school IT staff that budgets are tight and teams are stretched. A good support partner gives a lone technician a whole team behind them, and gives leaders confidence that nothing is being missed.
Frequently asked questions
What is managed IT support for schools?
Managed IT support means an external specialist looks after your school’s IT day to day: the helpdesk, devices, network, servers, Microsoft 365 or Google Workspace, security and backups. You get a whole team of expertise for a predictable cost, rather than relying on one person.
We already have an IT technician. Do we still need support?
Many of our schools do. Our co-managed support backs up your on-site technician with escalation, project capacity and holiday cover while they stay in charge. Find out how we support school IT technicians.
Can you support schools outside the South of England?
Yes. We support schools, academies and multi-academy trusts across the whole of the UK, combining fast remote support with planned on-site visits.
How do we switch IT support provider?
We plan the handover with you, document your systems, and agree a start date that avoids exams and the start of term. Most schools find a structured review is the best first step. Start with an IT review day.
Not sure where to start? Give us one day in your school and we’ll show you where money is being wasted and where risk is hiding. Book your IT review day →
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What you can expect from us
- Clear, fair pricing with no surprise invoices.
- Plain-English communication with leaders, business managers and governors.
- Honest advice. We recommend what your school needs, not what earns us the most.
- Documented systems, so your school is never locked in to us.
- UK-wide coverage for schools, academies and multi-academy trusts.
Keep up to date
Join School IT Intelligence, our free weekly briefing on cyber threats, Microsoft 365 changes, safeguarding and practical tips for school IT. For your technicians, the School IT Academy offers online cyber security and technical training built for schools.